Contact ilovethatgift

Customer Service

At ilovethatgift.com, we stand behind our products, our service and you, our customer.

If, for any reason, you or your gift recipient is not fully satisfied with your gift, please do not hesitate to let us know and we will exchange it or issue a gift certificate or refund per our policy as stated below.

Please understand that we are unable to refund international shipping charges. 

Returns:

To return or exchange an item, please follow these simple steps:

1. Repack the gift in its original packaging

2. Within 7 days of purchase, obtain a gift return number by emailing les@ilovethatgift.com to tell us why you would like to return the item - we will respond shortly with a return number.

3. Include the return number in the following return shipping address:
    Returns at ilovethatgift.com (your gift return number)
    219 Porto Vecchio Way
    Palm Beach Gardens, FL 33418

4. For your security, please return your gift with an insured courier (e.g., UPS, USPS Parcel Post) and retain your receipt.
    ilovethatgift.com is not responsible for items damaged or lost in transit.

Contact us

email: les@ilovethatgift.com

snail mail:
 219 Porto Vecchio Way
 Palm Beach Gardens, FL 33418
Telephone: 561-622-4228 9 AM - 9 PM ET 7 days/week  ...  Fax: 561-622-8390

Shipping

Domestic: FREE anywhere in the US using USPS First Class delivery.
International: We are happy to ship to most locations worldwide. Please email us les@ilovethatgift.com with the country & postal code & we will email your options back to you & send you a corresponding invoice.

Gift Certificates are shipped free of charge using USPS First Class delivery.


 

 © 2011 ilovethatgift